OPI Spanish Interpreters

Position Summary

As an Over-the-Phone Spanish Interpreter, you will deliver professional interpretation services between English and Spanish in real time. This role is ideal for those who have strong language proficiency, cultural understanding, and a passion for helping others through effective communication.

Key Responsibilities

1. Provide Real-Time Interpretation:
   • Accurately interpret conversations between English and Spanish speakers over the phone.
   • Use active listening and quick response skills to interpret consecutively or simultaneously as needed.
2. Maintain Confidentiality and Professionalism:
   • Adhere to confidentiality standards, safeguarding the privacy of all parties.
   • Exhibit cultural sensitivity and professionalism in all interactions, handling various client needs and subject matters.
3. Ensure Clarity and Neutrality:
   • Ensure accuracy and completeness in interpretation without adding, omitting, or changing meaning.
   • Stay neutral and impartial during all conversations to support clear and unbiased communication.
4. Adapt to Various Topics and Scenarios:
   • Comfortably interpret topics in fields such as customer service, healthcare, and legal services (no prior field experience required, training provided).
   • Handle a wide range of caller needs, adjusting language and tone for each scenario.

Required Skills and Qualifications

1. Language Proficiency:
   • Native or near-native fluency in Spanish and English, with excellent grammar, vocabulary, and pronunciation.
   • Ability to adapt to different Spanish dialects and regional language nuances.
2. Communication and Interpersonal Skills:
   • Exceptional listening, comprehension, and verbal communication skills.
   • Ability to remain calm and handle sensitive or complex calls professionally.
3. Technical Requirements:
   • Access to a reliable internet connection and a quiet, private workspace.
   • Comfort with basic phone system functions (e.g., mute, hold) and willingness to learn any necessary software.
4. Professionalism and Ethics:
   • A commitment to maintaining confidentiality and professional ethics.
   • Willingness to uphold a code of ethics in interpreting and sign a confidentiality agreement if required.

Additional Preferences (not required)

• Experience in volunteer or community interpretation settings (any experience level accepted).
• Awareness of cultural sensitivities and the role language plays in diverse interactions.

Benefits and Compensation

• Training: Comprehensive training provided for candidates without formal experience.
• Flexible Work Options: This position is remote with flexible scheduling opportunities.
• Compensation: Competitive pay and opportunities for incentives based on performance and after-hours availability.

Application Instructions

If you have a passion for language, cultural awareness, and a desire to help others communicate effectively, we invite you to apply!

Please complete the English Proficency Test  to help us assess your language skills. This is a crucial step in the application process. Thank you!